You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

Great Question! Running Wild Tours is led by South Africans who have a history of connecting with the US public. As South African citizens, we are aware of local customs, local knowledge, and recognize sustainable versus unsustainable and non-community-impact driven tours that do not drive a future for conservation and community upliftment. This helps us sift through genuinely impactful safari, guides, and lodges for the best, whilst still maintaining the luxury expectations a cross-continental trip deserves.

Knowing what makes US guest experiences great, combined with years of education and experience in South Africa, helps us connect your learning and engagement interests with more direction and impact, suited to impactful and exciting stories for you to take home.

Whether you need a visa is entirely dependent on your nationality and the destination(s) of the tour, and we highly encourage reviewing state and country requirements for travel. Generally, for most US passport holders, a visa to South Africa is not required, although changes are always possible.

Please consult you health practioner for any advice about malaria treatments of specific vaccination requirements prior to travel to your destination.

You do not need prior experience, just a willingness to learn and be excited.

We try to be inclusive to all who join, irrespective of fitness levels. However, many parts of the tour will be outside in high heat, unsterady gravel, and in sometimes moderate to hard conditions, be it because of weather or during activities. Therefore, our tours generally require moderate fitness to enjoy the full experience.

Yes, there is a minimum age requirement of 18 years old. This age requirement is often set by destination lodges and their individual safety interests.

Your accommodation, unless specified, will always be our top priority and of high standards.

• Lodges will have access to WiFi (parks may not have signal nor WiFi)

• Most meals on most days will be included and catered. We can cater to dietary requirements generally, although many lodge-specific menus may have limitations to their dietary catering ability.

• Lodges will generally have access to AC or fans, and you will have access to beds, showers, and privacy.

We always strive to book your team, family, or friend groups whenever possible; however, each tour has a specific limitation on the number of guests allowed. These limitations are defined by lodge site room availability, transport capabilities, and park requirements.

We encourage booking out all or as many spaces on a tour before they fill up, offering discounts with a full booking in one sitting.

Please contact us through our contacts page to discuss any specific group discounts based on size. We generally provide discounts for full bookings in one sitting.

Yes, you may! We welcome it!

If you would like to board alone with privacy, single room supplements are not charged!

• How do I book a tour with Running Wild Tours? Contact us through our Contacts Page or at the bottom of your tour page to learn more about the trip.

• What is the best time of year to visit? Every trip is selected for the best time of year to visit and find maximum enjoyment. Typically, colder months are better for wildlife where vegetation is less dense, whilst warmer months can be incredible for more migratory birds and flora species.

• How do I get to the starting point of the tour? Please follow the trip booklet and email checklist sent before your trip for tour-specific pick-up locations.

• Are airport transfers included? Intenrational and domestic flights, unless otherwise stated, are not included in your tour cost. Airport transfers to pre-determined pick-up and drop-off locations are not included. RWT generally picks up groups at pre-determined airports before travel to destinations.

• What currency is used and should I bring cash? Cash is always advantageous, whether for small transactions, or additional guide gratuities. Airports generally have USD to ZAR conversion desks. Please be aware that currency used in South Africa is the South African Rand.

• Is it safe to travel in South Africa? Yes, it is generally safe to visit, with all countries, some regions are exceptions to this rule. We do not travel to those areas. We do our best to be aware of any potential dangers one might encounter on a trip.

If you need to cancel or rebook your trip, you will generally be given a full refund or partial refund minus the initial 20% deposit, depending on how far in advance the booking is cancelled or changed. This deposit covers lodge bookings, guide wages, and administrative wages.

In extenuating circumstances where risks to safety, health, or trip experience as a whole are present beyond reasonable expectations, Running Wild Tours has the capacity to cancel trips with notice with the expectation of a full refund.